Computer Setup, Maintenance & Support
Setting up, troubleshooting, and looking after the Windows PC or laptop you rely on, and helping you decide what to do with it next.
The problem it solves
Your computer is new and needs setting up, or it’s slow, not working right, hard to use, or needs regular attention to stay reliable.
Common reasons to call are a new computer that needs your files and accounts moved over, a machine that has slowed to a crawl, updates that won’t finish, or a decision about whether an older computer is worth fixing.
Who it’s for
People who depend on a Windows PC or laptop and want help setting it up, maintaining it, troubleshooting problems, or deciding what to do with it next.
What’s included
- New computer setup
- Software and account setup
- Updates
- Troubleshooting and cleanup
- Basic performance improvements
- Moving your data to a new computer
- Storage and backup guidance
- Printers and other accessories
- Help deciding on repairs, upgrades, or replacement
What’s not included
- Specialized board-level electronics repair
- Advanced data recovery that needs a recovery lab
- Work that should be done by the manufacturer, a warranty provider, or another specialist
How it works
We talk about the problem or what you want to get done.
I look at the computer and explain the practical options.
I do the work you approve. When replacing it makes more sense, I’ll explain why and what to look for next.
Many setup and troubleshooting jobs are done in one visit or session. Data transfers, updates, hardware changes, research, or parts can take longer.
Pricing
Pricing depends on the work needed and the condition of the computer. Defined setup, upgrade, or data transfer projects can be quoted separately.
Questions people ask
- Can you set up a new computer for me?
- Yes, including accounts, software, updates, accessories, and moving your data over when that makes sense.
- Can you make an old computer faster?
- Sometimes. I look at it first to see whether maintenance or an upgrade makes sense.
- Can you help me decide whether to repair or replace a computer?
- Yes. The advice depends on the computer’s condition, how you use it, what a repair would cost, and your replacement options.
What to have ready
The computer, its charger or power cable, and access to your accounts. Depending on the job, backup drives, software details, passwords, or the old computer may be needed too.
The computer and any equipment, accounts, software, or files the work involves. Tell me about important files, or anything that must not be changed or removed.
My promise
I won’t recommend spending money on a repair or upgrade that doesn’t make practical sense for you.
You work directly with me, Chris.
Tell me what’s going on
Call or text and describe the problem in your own words. We’ll work out the next step together.