Website & Digital Support
Practical help with websites and the digital systems local businesses and organizations rely on to keep their presence online.
The problem it solves
A website or online business system needs fixing, updating, improving, or explaining, and you don’t have a dependable person to handle it.
Common reasons are a site that has broken or looks out of date, a domain or hosting account nobody can get into, a contact form that stopped sending, or a business profile that shows the wrong details.
Who it’s for
Local small businesses, organizations, nonprofits, churches, and independent professionals that need practical website or digital help.
What’s included
- Website troubleshooting and updates
- Repairs
- Content changes
- Basic design improvements
- Domain and DNS issues
- Hosting issues
- Account and access problems
- Forms and integrations
- Business profiles
- Advice on improving or replacing a website, when appropriate
What’s not included
- Work beyond what I do, or projects that need a specialized agency, a platform specialist, a legal or compliance professional, or another dedicated provider
- Some platforms limit what can be changed
How it works
Tell me what’s wrong, or what you want the website to do.
I look at the current site and your access, and lay out the practical options.
We agree on the scope, and I do the work you approve.
Small fixes and updates can be quick. Repairs that involve other companies, recovering access, research, or larger changes may take more time.
Pricing
Pricing depends on the platform, the problem, the time it takes, and the size of the project. Defined website projects or larger improvements can be quoted separately.
Questions people ask
- Can you work on a website someone else built?
- Often, yes, depending on the platform, the access available, and the condition of the site.
- Do I need a whole new website?
- Not necessarily. Existing websites can often be repaired or improved without starting over.
- Can you help with my domain or hosting account?
- Yes, when you have, or can recover, the right access.
What to have ready
Administrator access to the website and any related domain, hosting, email, analytics, business profile, or other accounts. Your logo, photos, and wording may be needed depending on the work.
Access to the website and related services, what needs to change, and anything that must stay as it is. You stay the owner of your business accounts and digital assets.
My promise
I start with the problem you have and use the simplest practical solution, rather than assuming you need a new website.
You work directly with me, Chris.
Tell me what’s going on
Call or text and describe the problem in your own words. We’ll work out the next step together.