Home Wi-Fi & Connected Technology
Help setting up, troubleshooting, and improving your home Wi-Fi, smart TVs, streaming devices, and the other connected technology around the house.
The problem it solves
The Wi-Fi is unreliable, a device won’t connect, streaming doesn’t work right, or the technology around your home doesn’t work together the way it should.
Wi-Fi trouble often shows up as dead spots in part of the house, video that buffers in the evening, or a new device that refuses to join the network. The cause can be the internet service, the router, where it sits, or the device itself, which is why the first step is finding out which.
Who it’s for
Households that need reliable internet, or help getting connected technology working together.
What’s included
- Wi-Fi and router troubleshooting
- Getting devices connected
- Smart TV and streaming setup
- Setting up connected devices
- Basic home network planning
- Finding coverage and connection problems
What’s not included
- Your internet provider’s lines and equipment, or utility-owned equipment
- Structured cabling or electrical work that needs a licensed trade
- Specialized enterprise networking
- When the problem is on the provider’s side or another system, that provider or a specialist may need to finish the repair.
How it works
Tell me what isn’t working, or what you’d like to improve.
I check the internet connection, the network equipment, the Wi-Fi coverage, and the devices involved.
I explain the cause, or the likely cause, talk through practical options, and make the changes you approve.
Many connection and setup problems can be diagnosed or resolved in one visit. Better coverage, new equipment, provider issues, or bigger changes may take more work.
Pricing
Pricing depends on the type of work, the time it takes, the equipment involved, and the size of the problem. Larger network or installation projects can be quoted separately.
Questions people ask
- Can you make my internet faster?
- Sometimes. The first step is working out whether the problem is the internet service, the Wi-Fi coverage, the equipment, a device, or something else.
- Can you help with smart TVs and streaming devices?
- Yes.
- Can you recommend a router or Wi-Fi equipment?
- Yes. I base it on your home, your current service, your devices, and what you want to improve.
What to have ready
Access to your network equipment and the devices having trouble. Your internet provider details, Wi-Fi name and password, and account access help when you have them.
Access to the network equipment and the parts of the home affected, along with any account or Wi-Fi details needed to test things.
My promise
I start by finding the actual source of the problem, before recommending any new equipment.
You work directly with me, Chris.
Tell me what’s going on
Call or text and describe the problem in your own words. We’ll work out the next step together.